What time should I arrive for my trips?
- One Day rafters must arrive between 10:00 AM and 10:30 AM for check-in.
- Overnight rafters 9:00 AM Saturday for check-in.
- Friday night campers must arrive between 5:00 PM and 9:00 PM on the Friday of their trip for check-in. Gates are locked after 9:00 PM
How long should I expect to be on the water?
This is a self-guided trip so the amount of time you spend on the water is up to you. It usually takes our rafters anywhere between 3-6 hours to complete our stretch of river.
What do you mean by "self-guided" trip?
A self-guided trip means that there IS NOT a guide in your raft. You will raft down with your rafting partner and/or other members of your group. You are able to raft at your own pace and stop when and where you like. Staff will be available at various points along your route.
What level of difficulty is the section of river we'll be rafting?
The Upper Cache Creek that we run is rated Class III with some sections that are Class II. The is generally a beginner friendly river. Please be aware that this is not an amusement park and that whitewater rafting does involve inherent risks.
Does the water level fluctuate based on snow melt?
No, the Upper Cache Creek's water flow is determined by a controlled release from Clear Lake and Indian Valley Reservoir, which provides for a consistent water flow during our rafting season.
What types of rafts do you have and how many people can the accommodate?
We run three different types of top of the line rafts that can accommodate anywhere from 2-6 people.
Our fleet consists of:
- 2 person self-bailing AIRE kayaks
- 2-3 person self-bailing and non-bailing Achilles rafts
- 3-6 person self-bailing AIRE Super Puma rafts
What should I bring for my trips?
What to bring for rafting:
- Tennis shoes or rugged sandals with secure straps like Tevas
- Swimwear/shorts
- Change of clothes and towel
- Hat and sunglasses with strap
- Sunscreen
- Soft-shelled ice chest that zips shuts (no styrofoam)
- Beverages and snacks (cans or plastic only, NO glass bottles)
- Rafting partner as NO ONE rafts alone (minimum 2 per raft)
What to bring for camping:
- Tent
- Sleeping bag
- Air mattress/foam pad for ground
- Flashlight
- Toiletries
- Bug spray
- Beverages and snacks for camp
- Change of clothes and dry shoes
What to leave at home:
- Radios/iPods/amplified music
- Glass bottles
- Styrofoam ice chests
- Children under the age of 12
- Pets
Is there running water, electricity and cell service available?
There is no running (potable) water – the only running water is the river. This means there are no flushing toilets, only port-a-potties and a compostable park toilet, there are no showers or potable water for refilling water bottles. There is no electricity and there is no cellular phone service or internet access in the canyon. The nearest cell service is approximately 15 minutes down the canyon, near Rumsey and Guinda.
Can I bring my RV or camping trailer?
Yes, we have room to accommodate most sized RVs and camping trailers. Please make sure you that you indicate that you will be camping in an RV or camping trailer during the booking process as space is limited.
I don't know how to swim, can I still raft?
While we do not recommend rafting if you cannot swim, some customers do make this choice. You will have a life jacket which will help provide flotation if you fall out of the boat. You should feel comfortable in and around water as the chance of you having an out-of-boat experience is very likely.
Can I raft by myself?
No, we require a minimum of 2 people per raft. If you come by yourself, we will not pair you up with another rafter and you will not be allowed to raft.
Is there a minimum age to raft?
Yes, we require our rafters to be at least 12 year old.
Are you able to accommodate special dietary needs?
Yes, please give us a call at least 7 days in advance of your trip date and we will do our best to accommodate your dietary needs.
Do you provide discounts for Military or First Responders?
Yes, all military and first responders receive 20% off rafting trips. Please give us a call to receive your discount code. These discounts cannot be combined with other promotions or special discounts unless otherwise specified.
What is your cancellation policy?
When you make a reservation with Cache Canyon River Trips, we hold your space for you. With this said, we often have to turn other rafters away. Therefore, we will make no exceptions to our reservation and cancellation policy. We highly recommend the Trip Protection which will allow you to receive a refund or credit for your trip in the event that you need to cancel.
- Reservations cancelled 21 days or more prior to the date of your trip will be refunded in full, minus processing fees.
- There will be absolutely no refunds or credits for trips cancelled less than 21 days prior to your trip date.
You may find a replacement for yourself and/or group. All cancellations must be made in writing 21 days prior to your trip. Please consider short-term, low-cost trip protection which will protect you in case of an emergency.
What is trip protection?
Life happens, sometimes plans change. Trip Protection allows you to cancel for any reason and rebook or receive a refund. Cancel at least 7 days prior to trip start date, receive a refund or rebook. Cancel less than 7 days prior to trip start date, receive a credit voucher for the value of your trip. All refunds and credits are minus processing fees and cost of trip protection.