When you make a reservation with Cache Canyon River Trips, we hold your space for you. With this said, we often have to turn other rafters away. Therefore, we will make no exceptions to our reservation and cancellation policy.
Reservations cancelled 21 days or more prior to the date of your trip will be refunded in full, minus the booking fee
For trips cancelled between 8 and 20 days prior to your trip a credit will be issued for that season
There will be absolutely no refunds or credits for trips cancelled 7 days or less prior to your trip date
You may find a replacement for yourself and/or group. All cancellations must me made in writing 21 days prior to your trip. Please consider short-term, low-cost trip insurance which will protect you in case of an emergency.
* Cache Canyon River Trips requires rafters to be a minimum of 12 years of age and requires a minimum of 2 people per raft (no one rafts alone).
This privacy notice applies solely to information collected by this website.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any
Change/correct any data we have about you
Have us delete any data we have about you
Express any concern you have about our use of your data
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (530) 796-3091 or bburns@cachecanyon.com
Cancellation Policy
When you make a reservation with Cache Canyon River Trips, we hold your space for you. With this said, we often have to turn other rafters away. Therefore, we will make no exceptions to our reservation and cancellation policy.
Reservations cancelled 21 days or more prior to the date of your trip will be refunded in full
For trips cancelled between 8 and 20 days prior to your trip a credit will be issued for that season
There will be absolutely no refunds or credits for trips cancelled 7 days or less prior to your trip date
You may find a replacement for yourself and/or group. All cancellations must be made in writing 21 days prior to your trip. Please consider short-term, low-cost trip insurance which will protect you in case of an emergency.